
Air Force
PSI provides the Air Force Medical Readiness Agency (AFMRA) with reinforcement of sustainment and training activities, to include business process reengineering to support the existing Defense Medical Human Resources-internet (DMHRSi) application at over 70 Air Force Medical Treatment Facilities (MTFs) (FTEs). Since contract award, PSI provided AFMRA with program management oversight, subject matter expertise, systems/ management analysis, remote/on-site training and assistance, program documentation,
and Program Office support to increase funding efficiency.
Resolved over 6400 helpdesk tickets in 2022
- Approximately 95% of tickets are managed at our project level, minimizing the turn-around time for users.
Oracle, DMHRSi Data Repository (DDR), Informatica PowerCenter, Business Objects
DEFENSE MEDICAL
HR SYSTEM INTERNET